Terms & Conditions

Terms & Conditions

Last Updated: July 14, 2026

1. Acceptance of These Terms

Welcome to The Hair and Shape Clinic ("The Hair and Shape", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of https://hairandshape.com ("Website"), including all information, services, appointment requests, content, communications, and digital resources made available through the Website.

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms together with our Privacy Policy and any other applicable policies published on this Website.

If you do not agree with these Terms, please discontinue use of the Website immediately.

2. About The Hair and Shape Clinic

The Hair and Shape Clinic is a specialized medical practice providing services including, but not limited to:

• Hair Restoration
• Hair Transplant Surgery
• Plastic Surgery
• Cosmetic Surgery
• Facial Aesthetic Procedures
• Body Contouring
• Hair Loss Treatments
• Skin Treatments
• Non-surgical Aesthetic Procedures
• Related healthcare services

The Clinic provides services to patients located in India as well as international patients seeking consultations or treatment.

3. Scope of These Terms

These Terms apply to all users of the Website, including:

• Website visitors
• Prospective patients
• Existing patients
• International patients
• Individuals submitting enquiries
• Newsletter subscribers
• Any person interacting with The Hair and Shape Clinic through the Website or official communication channels.

These Terms govern only the use of the Website and related digital services. Separate treatment agreements, consent forms, financial documents, and medical records may apply to clinical services provided by the Clinic.

4. Eligibility

By using this Website, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law.
• The information you provide is accurate and truthful.
• You will not use this Website for unlawful, fraudulent, or unauthorized purposes.

Individuals under the age of 18 should access this Website or submit medical information only with the involvement of a parent or legal guardian.

5. Website Use

The Hair and Shape Clinic grants you a limited, non-exclusive, non-transferable, and revocable right to access and use this Website solely for lawful personal, educational, informational, or appointment-related purposes.

You agree not to:

• misuse the Website,
• interfere with Website functionality,
• attempt unauthorized access,
• upload malicious software,
• compromise Website security,
• collect information belonging to other users,
• or use the Website in any manner prohibited by law.

We reserve the right to restrict or terminate access where misuse is identified.

6. Educational Content

The information published on this Website, including:

• Articles
• Blogs
• Videos
• Graphics
• Infographics
• Illustrations
• Frequently Asked Questions
• Before-and-after examples
• Medical information
• Educational resources
• Images
• Downloads

is intended solely for general educational and informational purposes.

The Website is designed to improve awareness and understanding of medical procedures but should never be interpreted as individualized medical advice.

Medical decisions should always be made after consultation with a qualified healthcare professional.

7. No Doctor–Patient Relationship

Accessing this Website, reading its content, submitting an enquiry, subscribing to newsletters, sending emails, or communicating through WhatsApp or other digital channels does not establish a doctor–patient relationship between you and The Hair and Shape Clinic.

A doctor–patient relationship is established only after:

• an appropriate medical consultation,
• acceptance of the patient by the Clinic,
• completion of applicable documentation,
• and where appropriate, commencement of medical care.

8. Appointment Requests

The Website allows users to submit appointment requests for consultations.

Submitting an appointment request:

• does not guarantee an appointment,
• does not constitute acceptance by the Clinic,
• and does not create any contractual obligation.

Appointments remain subject to:

• doctor availability,
• medical suitability,
• scheduling,
• administrative verification,
• and confirmation by The Hair and Shape Clinic.

The Clinic reserves the right to reschedule, postpone, or decline appointments where medically, operationally, ethically, or legally appropriate.

9. User Responsibilities

When using this Website, you agree to:

• provide accurate information,
• keep your contact details updated,
• provide truthful medical information where requested,
• avoid submitting misleading or fraudulent information,
• comply with applicable laws,
• respect the rights of other users,
• maintain the confidentiality of your own login credentials (if applicable),
• and use the Website responsibly.

You acknowledge that inaccurate medical information may affect consultation quality and treatment planning.

10. Intellectual Property

Unless otherwise stated, all content available on this Website is the exclusive intellectual property of The Hair and Shape Clinic or its licensors. This includes, without limitation:

• Website design
• Layout
• Source content
• Medical articles
• Blogs
• Educational material
• Videos
• Graphics
• Icons
• Illustrations
• Photographs
• Clinical images
• Before-and-after photographs published with appropriate patient consent
• Logos
• Brand names
• Trade dress
• Marketing material
• Treatment protocols
• Original research
• Digital downloads

No part of the Website may be copied, reproduced, republished, modified, distributed, translated, transmitted, displayed, sold, licensed, or otherwise exploited without the prior written permission of The Hair and Shape Clinic. Unauthorized use may result in legal action.

11. Acceptable Use

Users agree not to:

• upload viruses or malicious software,
• interfere with Website security,
• attempt unauthorized access,
• scrape or harvest Website data,
• reproduce Website content without permission,
• impersonate another person,
• submit false information,
• violate intellectual property rights,
• or use the Website in a manner that disrupts its normal operation.

The Hair and Shape Clinic reserves the right to suspend or permanently restrict access where misuse is identified.

12. Third-Party Websites

This Website may contain links to external websites or third-party services including:

• Google Maps
• Facebook
• Instagram
• LinkedIn
• YouTube
• WhatsApp
• Other third-party resources

These services operate independently. The Hair and Shape Clinic does not endorse or guarantee the accuracy, security, availability, or privacy practices of third-party websites. Users access such websites entirely at their own discretion and risk.

13. International Users

The Hair and Shape Clinic welcomes enquiries and consultations from international patients.

Users accessing the Website from outside India acknowledge that they do so voluntarily and are responsible for complying with the laws applicable in their own jurisdiction where relevant.

Medical recommendations provided during consultation remain subject to applicable Indian laws and professional standards.

14. Clinical Photography & Patient Consent

As part of consultations, diagnosis, treatment planning, surgical procedures, follow-up care, and maintenance of medical records, The Hair and Shape Clinic may capture or request clinical photographs, videos, and other visual documentation.

Clinical photographs and videos may be used for purposes including:

• Medical documentation
• Treatment planning
• Monitoring treatment progress
• Internal quality assurance
• Medical education
• Professional training
• Scientific research
• Academic publications
• Conferences
• Clinical presentations
• Website content
• Social media
• Marketing campaigns
• Advertising
• Promotional materials
• Print publications
• Digital publications
• Healthcare awareness initiatives
• Other lawful educational, scientific, or promotional purposes.

The collection and use of such photographs and videos are governed by patient’s consent and other applicable consent documents executed before treatment.

By signing the applicable consent forms, patients acknowledge and authorize The Hair and Shape Clinic to use clinical photographs and videos within the scope of the consent granted.

Nothing in these Terms & Conditions modifies or replaces those consent documents.

15. Medical Disclaimer

The information published on this Website is intended solely for general educational and informational purposes.

Although The Hair and Shape Clinic makes reasonable efforts to ensure that information published on the Website is accurate and up to date, medical knowledge continually evolves, and no representation or warranty is made that all information will always remain complete, current, or free from error.

Content published on this Website should not be relied upon as:

• Medical advice
• Medical diagnosis
• Treatment recommendations
• Surgical recommendations
• Emergency medical guidance
• A substitute for consultation with a qualified healthcare professional.

Patients should always seek individualized medical advice from a qualified healthcare provider before making healthcare decisions.

16. Individual Treatment Outcomes

Every patient is unique. Treatment outcomes may vary depending upon numerous factors including but not limited to:

• Age
• Genetics
• Existing medical conditions
• Lifestyle
• Smoking
• Alcohol consumption
• Compliance with medical advice
• Healing characteristics
• Medications
• Previous procedures
• Individual anatomy
• Other clinical variables.

The Hair and Shape Clinic does not guarantee specific medical, surgical, cosmetic, aesthetic, or hair restoration outcomes.

Photographs, before-and-after examples, testimonials, case studies, simulations, illustrations, or educational material published on this Website are intended only to demonstrate possible outcomes and should not be interpreted as guarantees of identical results.

17. Website Availability

The Hair and Shape Clinic endeavors to keep the Website available and functioning efficiently. However, we do not guarantee uninterrupted access.

The Website may occasionally become unavailable due to:

• Scheduled maintenance
• Software updates
• Technical issues
• Internet interruptions
• Cybersecurity incidents
• Events beyond our reasonable control.

The Hair and Shape Clinic shall not be liable for temporary interruptions in Website availability.

18. Limitation of Liability

To the fullest extent permitted by applicable law, The Hair and Shape Clinic, its directors, doctors, employees, consultants, affiliates, representatives, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

• Use of this Website
• Reliance upon Website content
• Delays in communication
• Appointment scheduling delays
• Technical interruptions
• Internet failures
• Third-party platform failures
• Cybersecurity incidents despite reasonable safeguards
• Website errors
• Website inaccuracies
• Third-party links
• Loss of data
• Loss of business
• Loss of profits
• Emotional distress
• Other losses arising from Website use.

Nothing contained in these Terms excludes liability where such exclusion is prohibited under applicable law.

19. Indemnification

You agree to indemnify, defend, and hold harmless The Hair and Shape Clinic, its doctors, employees, officers, directors, consultants, affiliates, contractors, and representatives from and against any claims, liabilities, losses, damages, expenses, or legal costs arising out of:

• Your misuse of the Website
• Violation of these Terms
• Violation of applicable laws
• Submission of inaccurate information
• Infringement of intellectual property rights
• Unauthorized use of Website content
• Any act or omission attributable to you.

20. Suspension or Termination of Access

The Hair and Shape Clinic reserves the right, without prior notice, to suspend, restrict, or terminate access to the Website where it reasonably believes that a user has:

• Violated these Terms
• Engaged in unlawful activity
• Attempted unauthorized access
• Interfered with Website functionality
• Misused Website resources
• Submitted fraudulent information
• Infringed intellectual property rights
• Engaged in abusive, threatening, or inappropriate conduct.

Such action shall not limit any other legal remedies available to The Hair and Shape Clinic.

21. Privacy Policy

Use of this Website is also governed by The Hair and Shape Clinic Privacy Policy. By using this Website, you acknowledge that you have read and understood the Privacy Policy. Where these Terms and the Privacy Policy address different subjects, both documents shall be interpreted together.

22. Changes to these Terms

The Hair and Shape Clinic reserves the right to amend, update, or revise these Terms at any time to reflect changes in:

• Applicable laws
• Clinical practices
• Website functionality
• Technology
• Business operations
• Regulatory requirements.

The revised version shall become effective upon publication on this Website unless otherwise stated. Continued use of the Website after such changes constitutes acceptance of the updated Terms.

23. Force Majeure

The Hair and Shape Clinic shall not be liable for any delay or failure in performing obligations arising from events beyond its reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Fire
• Pandemic
• Epidemic
• Government restrictions
• Civil unrest
• War
• Terrorist acts
• Internet outages
• Power failures
• Cyberattacks
• Labour disputes
• Failure of third-party service providers.

24. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

25. Waiver

Failure by The Hair and Shape Clinic to enforce any provision of these Terms shall not constitute a waiver of any right or provision. Any waiver shall be effective only if made expressly in writing.

26. Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any applicable treatment agreements, consent forms, or other legal documents expressly incorporated by reference, constitute the entire agreement between you and The Hair and Shape Clinic regarding your use of this Website.

27. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or relating to these Terms, the Website, or its use shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

28. Contact Us

If you have any questions regarding these Terms & Conditions or the use of this Website, please contact:

The Hair and Shape Clinic
2nd Floor, Lotus Link Square, 201, Mith Chowky Signal, New Link Road, Malad West, Mumbai, Maharashtra 400064, India
Website: https://hairandshape.com
Email: hairandshape@gmail.com
Phone: +91 79000 35194

29. Final Statement

The Hair and Shape Clinic is committed to maintaining a professional, ethical, and transparent relationship with every visitor and patient.

These Terms & Conditions are intended to promote responsible use of our Website, protect the rights of our patients and the Clinic, and ensure that information and services are accessed in a safe, lawful, and respectful manner.

We appreciate your trust in The Hair and Shape Clinic and thank you for taking the time to review these Terms & Conditions.